JIANGMEN REPHON OPTOELECTRONICS MFG Co.,LTD (collectively, “REPHON”, “we”, “us”, and “our”) respect your privacy. Please read the following to learn more about our Privacy Policy (“this Policy”). This Policy applies to REPHON websites, products, and services that display or provide links to this Policy.
This Policy describes how REPHON processes your personal data, but it may not address all possible data processing scenarios. REPHON may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.
This Policy describes:
1. How We Collect & Use Your Personal Data
2. Cookies & Similar Technologies
3. How We Disclose Personal Data
4. How to Access & Control Your Personal Data
5. How We Protect Your Personal Data
6. How We Process Children’s Personal Data
7. Third-Party Providers and Their Services
8. International Transfers of Your Personal Data
9. Updates to This Policy
10. How to Contact Us
1. How We Collect & Use Your Personal Data
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating a REPHON account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. For example, we may use technologies like cookies or receive use data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services. The personal data we collect includes name, gender, enterprise name, job position, postal and email addresses, phone number, login information (account and password), photos, and certificate information, etc., depending on how you interact with REPHON, for example, the website you visit or the products and services that you use. We also collect the information you provide to us and the content of messages you send us, such as the query information you provide, or the questions or information you provide for customer service support.
Before using REPHON’s products or services, you may need to provide personal data. In some cases you may be able to opt not to disclose your personal data to REPHON. However, not providing REPHON with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
We may use your personal data for the following purposes:
Creating an account.
Fulfilling your transaction or service requests, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with the requested information (such as marketing materials for products and services, and white papers); and providing technical support.
Contacting you with your consent; sending you information about products and services that may interest you; inviting you to participate in REPHON activities (including promotional activities), market surveys, or satisfaction surveys; or sending you marketing information. If you do not want to receive these types of information, you can opt out at any time.
Sending you important notices, such as installation of and updates to operating system or application.
Providing you with customized user experience and content.
Qualifying and managing suppliers and business partners, and communicating or working with suppliers and business partners.
Improving our products and services through internal audits, data analysis, and research.
Analyzing the efficiency of our business operations and evaluating market share.
Troubleshooting when you send us error reports.
Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading.
Ensuring the security of our products, services and customers or users, executing and improving our loss prevention and anti-fraud programs.
Complying with and enforcing applicable legal requirements, industry standards and our policies.
REPHON may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, REPHON will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. REPHON may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. I